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Hi,
My phone getting hang when I'm playing this game and same issue I'm not facing in other apps.I'm using new phone as well(Oppo A57).
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Hi Nandhini!
Candy Crush should run without any issues on the Oppo model you have so it might be an issue with other apps that is conflicting.
I suggest you first try a safe boot. This article will show you all the steps as well as how you can re-install the game:
https://www.howtogeek.com/130327/how-to-boot-your-android-phone-or-tablet-into-safe-mode/
Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)
Cheers
