playing candy crush on laptop windows 10 and as of this morning I can not load the game

Fay_Ath

I can not load the game on windows 10, it stops at the blue screen with the logos of king games on top

Jan_Denney

I have this exact problem.

Jan_Denney

I have this exact problem.

I have this exact problem.

Tony_Mc

Hi Fay Ath & Jan Denney,

Thank you for posting and commenting here on King Care.

I´m sorry this is happening to you in Candy Crush Saga in Windows 10 on your PCs. If you play Candy Crush Saga in Windows 10 as an app, then I recommend you to follow the steps as indicated here https://care.king.com/en/candy-crush-saga/loading-crashing-issues-windows-devices.

You can also play Candy Crush Saga on www.king.com and on Facebook. If you have difficulties loading Candy Crush Saga there, then I recommend you to follow the steps as indicated here https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out. 

Please let me know how you´re getting on.

Kindest regards,

Tony - King Care Team