Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

No sound on all King games on ipad

I have bubble witch, candy crush, blossom blast and farm heroes saga on my iPad which were all working fine until recently. Now there is completely no sound on any of them on my iPad, neither music or sound effects. The sound is up on my iPad settings and definitely switched on in the game. All other apps are working.

any advice please?

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kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/2240284#Comment_2240284

Hi and Welcome to the King Community

Thank you for the Tiips. Please feel free post in new thread since this from 2017. Thank you

thopkinst

I eventually went to my settings and under general. At the very bottom was an option to reset. When I clicked on that it asked if I wanted to reset all my Ipad settings and I clicked yes. It worked!! All of my sounds are back.

Bart_Yee

My system upgraded to iOS 11.4.1, I too lost sound on CC Saga even though music and Podcasts played fine and side button showed volume up. Check Settings > Notifications and set Candy Crush to accept notifications and sounds both ON. Then go to Setting > Sounds and check the slider for Ringers and Alerts, for some reason my slider was full left, off. Once I slid slider to mid way, notification sounds came back and so did the sound for Candy Crush. Hope this helps.

Bart

Margaret_Edwards

No it did not solve the problem, all of King Games are the same, no sound at all, only happened today 03/05/2018

Johnny_Ryall

Hello Diane,

From what you have said it sounds like this is related to a setting on your device rather than one of our games.

Generally if there is an issue, it would not affect all games at once.

I can only recommend that you check all settings, maybe delete one of our apps and install it again to see if this helps.

Please let me know how you get on.

Kind regards,

Johnny

Welcome! 👋

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