Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Maria- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem playing Candy Crush Saga. I can understand your frustration. Let's get you back on track :-)
Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers
Let me know how you get on :-)
Have a sweet week!