Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi there, I'm starting a new thread because the others are all quite old. This weekend, for no reason at all, Candy Crush started crashing on my phone. Which means that I won't be able to complete the challenge that was activated this weekend, though I was working my way up. I'm quite upset as this keeps happening, and when it does I usually need to uninstall and reinstall the game and in the process I lose ALL my boosters. Is an update coming today that may fix this?
Hi Llana- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your device crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Let me know how you get on :-)
Have a sweet week!