Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
the candy crunch saga game is freezing . And crashing . and when i get back in i loose a game . fix
Guadalupe-4
Posts: 1
Level 1
in Support
the candy crunch saga game is freezing . And crashing . and when i get back in i loose a game . fix it ? it goes out and then i have to go back in to it . And the i loose my whole game and it cheats me out of my 5th game . And i only have 4 left . and ive already updated my adobe flash player so it cant be that .
0
Answers
-
Hi Guadalupe- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem with your game crashing. I can understand your frustration. Let's get you back on track :-)
Which browser are you playing on?
Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers
Let me know how you get on :-)
Have a sweet week!
0 -
I've followed the troubleshooting steps and it still continues. My icon stuck on level 303 but I'm actually on 346. And every time I email concern. I get the same answer. Getting frustrated.
0
