how can I get help

Question

I have completed level 1700 and I cannot move on to the next level Please  help me

Pauline_Harris · Answer

Hi Pauline,

Thank you for contacting King Care! This may be an obvious question but have you updated your Candy Crush app in your play store? This could be the reason you're not advancing. Please check if it needs to be updated.

Thank you,

Jilly

Unfortunately this hasn't worked.  I have also tried uninstalling and reinstalling the game still the same

JillyJill · Answer

Hi Pauline,

Thank you for contacting King Care! This may be an obvious question but have you updated your Candy Crush app in your play store? This could be the reason you're not advancing. Please check if it needs to be updated.

Thank you,

Jilly