Candy crush saga will not open on my ipad

Stuart_Jackson

When I try and open CC I get to orange KING screen and then screen hangs for a few seconds before I get sent back to iPad home screen. I have done update and that has not solved it. I am on level 1700+ so don't want to lose progress

Cezdiamond

Hi Stuart-  Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad game crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

It is possible that you may be playing on an older device, please see this thread for more information-https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

Let me know how you get on :-)

Have a sweet Sunday!