Lost all levels after finishing game

Kiran_Jain

Hello! I have the same issue, I was on level 2465 (finished the game) and recently got a new phone. I tried using Facebook to change phones and now the game is on level 1 in both phones. Please help.

Cezdiamond

Hi Kiran- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey!

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this sorted :-)

Have a lovely week! 

Diamond28

I had to gt new phone also was synched thru Facebook was on level 1135 was started on level 1 would like help spent money on game 

Cezdiamond

Hi Diamond28- I will send you a message also :-)

Cezdiamond

I had to gt new phone also was synched thru Facebook was on level 1135 was started on level 1 would like help spent money on game 

Hi Diamond28- I will send you a message also :-)

Kati_Große

Ich habe mein spiel ausversehen deinstalliert, und nun muss ich ab Level1 wieder starten. Wollte das doch nicht.

Cezdiamond

Ich habe mein spiel ausversehen deinstalliert, und nun muss ich ab Level1 wieder starten. Wollte das doch nicht.

Vielen Dank für Ihre Frage. Leider ist King Care derzeit nur auf Englisch und Spanisch verfügbar.

Sheng_Feng

i have the same problem! can u please send me a message too? ty!

Robbin_Bourgeois

I lost all my game progress . Please help was on 546

Cezdiamond

i have the same problem! can u please send me a message too? ty!

Hi Sheng- I will send you a message too :-)

Cezdiamond

I lost all my game progress . Please help was on 546

Hi Robbin- I will send you a message too :-)