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I didn't receive my boosters when I won the striped candy tournament first place a few days ago.

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Yaz_Milani
Yaz_Milani Posts: 204 Level 3

I won the striped candy tournament a few days ago and was notified that I won 3 of each of the boosters. Then it froze and when I reopened the app there was nothing. I'm still waiting. Please help. Thanks 

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Yaz-  Thanks for posting on King Care. I am really sorry that you did not receive you rewards, I can understand your frustration. Let's make things right again :-) 

    I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen.

    As soon as you get back to me we can get this sorted :-)

    Have a sweet week! 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
    Answer ✓
    Options

    Hi Yaz-  Thanks for posting on King Care. I am really sorry that you did not receive you rewards, I can understand your frustration. Let's make things right again :-) 

    I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen.

    As soon as you get back to me we can get this sorted :-)

    Have a sweet week! 

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