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candy crush saga game is black
Juanita_Peschel-2
Posts: 2
Level 1
in Support
when the game loads on my PC I get nothing but black and can't see to play the game, but when I get on my sisters PC my game works.
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Answers
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Hi Juanita- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-)
Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers
Let me know how you get on :-)
Have a sweet week!
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