Lost Growth and Boosters

Cindy_Abrams

I enjoy King games but this is the only company that takes your progress and boosters. Lost my country store growth in Farm Hero's and twice lost all boosters in Candy Crush. They claim its because my tablet had an update but I don't buy it. No other game loses boosters or rewards. They need to fix this. This is unacceptable. We work hard to get these boosters and play and support their games and this is how we're treated. Why keep playing if they're going to reward us and then just take it away? No reason to support this behavior.

Johnny_Ryall

Hello Cindy,

It's not a case of us taking your boosters. If you read through the thread you were directed to, you will see that the app's are not currently designed to save boosters due to the way that they are saved to internal memory and not synchronized.

Each game is designed differently as we have different studios around the globe.

I can only apologize for any inconvenience caused.

Kind regards,

Johnny