Candy Crush Saga won't open on iPad

Marilynsanta_

A few days ago, Candy Crush stopped opening.  I get orange screen saying it is loading, then it clicks off.  However, when I go to background apps, orange screen is there.  When I select it, it disappears again.  

Please help. Thanks!

Cezdiamond

Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

It is possible that you may be playing on an older device, please see this thread for more information- https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

Let me know how you get on :-)

Have a sweet week!