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Hello! I am on level 2100 and something and the chain reaction has been happening for a while now. Is there something to do to stop it without redoing the level?
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How many times did this happen Becca? I've had it happen to me a few times, just gotta restart it unfortunately.
There are a few things here which might help with freezing issues:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
