Candy Crush Saga

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Lost Levels

I was encouraged to sign in to Facebook so as to NEVER lose my progress, when I did I was sent back to level 500 from Level 1642!, Lost ALL of my candy power ups, lost my striped candy progress in a daily quest. How do I regain everything I last? I play ion my iPad.

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Hi Pat- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi Pat- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Welcome! 👋

New here? Sign in or create an account to join the fun.

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Recent Announcements

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❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…