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My candy crush account has stopped updating

甘楽_2829
甘楽_2829 Posts: 1

Level 1

All the computers / mobile where I play this game has completely stopped updating after I completed lvl 2195. I know it's not the end because I have a friend who is ahead of me.  Mobile stopped syncinng long ago, but now depending on which computer I am on, it either hangs at 2195 or at 500* (then I have to scroll to 2195 and I still can't proceed). Have tried all the methods recommended (esp deleting cookies.) Not a system problem since I've been using the same versions on the computers. Please help my  User ID is 100001819117324

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

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