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Game freezes or purchased bundles don't get downloaded!

Rene_T_Tanzer
Rene_T_Tanzer Posts: 1

Level 1

Several times after I purchase a sweet bundle the game freezes and it doesn't download the items that I purchased. So I end up buying double and losing money.  Apple won't refund me anymore. How do I go about getting refunded when this happens?? 

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Rene,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

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