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Mascott
Mascott Posts: 1

Level 1
in Support

I got a new phone and when I went to play Candy Crush on it I started on the same level I was supposed to but Lost all of my lives and boosters. Is there anyway to get them back?

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  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Mascott,

    Thank you for posting this here on King Care. 

    I´m sorry you lost your saved up boosters and lives in Candy Crush Saga. Please note that boosters and lives do not synchronize between platforms and devices; only Gold Bars and levels do. 

    These are locally saved in temporary datafiles on your device. Any update or reinstall of the game or the operating system of your device can affect those datafiles. If you still have your old device, then you could first use them there till you have used them all and then switch over to your new phone.

    Kindest regards and have a great day,

    Tony - King Care Team

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