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My money is gone

Morddamek
Morddamek Posts: 1

Level 1

Between 8-10 may 2017 i realised that new levels are not appearing, so i decided to uninstall and install again to solve the issue because i could see new levels on PC facebook version so there was obviously a problem with mobile version. When I started reinstalled game again all of my upgrades like hammer, hand, 5x candy and all those boosters to pick up before game to help pass lvl, GONE, even those that i BOUGHT for real money, everything was gone, only progress in game was there, i bought alot of gold, and bought alot of boosters for that, i had about 300+ of each type, you can track down by my purchase history. Besides, im being treated like newbie player. Before that i could play special 5 step path for best/advanced players to win more boosters, i was doing alot of those special paths, now it doesnt appear on my game, im playing this game for about 3 years and thats my first serious issue, because i got basically robbed, I demand to recover my boosters, especially those that i BOUGHT for ALOT of MONEY. 

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Morddamek,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

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