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Levels lost

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Sammy_Abanda
Sammy_Abanda Posts: 26 Level 2
in Support

my windows 10 computer suddenly shut down and after restart i am back to level 1! My computer hasnt been online for a couple weeks so my progress hasnt been synched with my facebook account. I was at level 2469 i think..please help!

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Sammy- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey!

    I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

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