Changed phones

Question

I changed to a new phone and was on level 930. Anyway to retrieve my game?

JillyJill · Answer

Hello Mountainman,

Thank you for contacting King Care! Were you ever connected through king.com or through the facebook app. If so, login to one of these and you'll see your progress intact. Like, say, do you ever remember entering your email to play? If not we'll have to get you some help from behind the scenes and see if they can see your progress and somehow connect it, otherwise, you're usually out of luck if you've never saved progress through the above mentioned ways.

Please let me know and we'll try to get you back on track!

Jilly