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I came in first place after this weekends contest on Candy Crush with 1500 points but no prize?

adrian1
adrian1 Posts: 2

Level 1
in Support

A treasure chest appeared when I opened Candy Crush this am but didn't open? How do I get awarded my prise of first place?

Answers

  • JillyJill
    JillyJill Posts: 981

    Hi adrian1,

    Thank you for contacting King Care!  Can you tell me for which contest you came in first for?  Also, there is currently an issue with treasure chests opening. I will report your issue to a King Care moderator to assist you with your boosters earned.

    Thank you,

    Jilly 

  • adrian1
    adrian1 Posts: 2

    Level 1

    Candy Islands

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi adrian1 & JillyJill,

    Thanks a lot for posting and commenting here on King Care.

    @adrian1: I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi adrian1,

    Thank you for contacting King Care!  Can you tell me for which contest you came in first for?  Also, there is currently an issue with treasure chests opening. I will report your issue to a King Care moderator to assist you with your boosters earned.

    Thank you,

    Jilly 

    Thanks a lot JillyJill :-)

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