Game does ot fully load on laptop

missjayniee

My game hasn't fully loaded on my pc for over a week now gets as far as blue screen and stops. Have tried all the help ideas on here but still doesn't work. Am out of ideas now any help would be grateful.

Cezdiamond

Hi missjayniee-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your game. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers

Let me know how you get on :-)

Have a sweet week! 

Cezdiamond

Hi missjayniee-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your game. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers

Let me know how you get on :-)

Have a sweet week! 

missjayniee

Hi missjayniee-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your game. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers

Let me know how you get on :-)

Have a sweet week! 

Thankyou sorted now

Cezdiamond

Hi missjayniee-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your game. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers

Let me know how you get on :-)

Have a sweet week! 

Perfect, thanks :-)