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Candy Crush won't download on iPad Pro. It always goes back to the home screen. It is okay on my iPad Air and iPhone 6s Plus. Anyone else have this problem?
Hi Mamala- If you have your progress saved to Facebook then you can log in again and your progress will be there. However free Boosters and items are saved directly to your device (Boosters are not transferable between devices) this means that uninstalling the game will cause you to lose your boosters. If these items are bought they create a transaction on our servers and can be restored after re-installation.
Hope this helps :-)
Hi Mamala- I will send you a message so that we can check your account :-)
Hi Cezdiamond. Is there some way that King can save and return all of my boosters and lives to me if I have to delete the game and download again just to be able to play it again on my iPad Pro?
Hi Cezdiamond. I am actually on Level 2511 so I have been playing it for a long time. I am up to date on the iOS on all my devices. I have been playing it mainly on my iPad Pro but all of a sudden it quit loading on that device so I play it on my iPhone 6s Plus and my iPad Air. It starts to download and then goes to the home page. I don't want to delete the game because I will lose all of my boosters and massive lives that I've accumulated. Candy Crush is the only problem app on my iPad Pro.
Hi Mamala- Thanks for posting on King Care. Welcome to the community. I am sorry that you have been experiencing a problem installing Candy Crush Saga. Please could you let me know a little more information?
- Are you able to install other apps?
- Do you have the latest iOS update?
- Is there an error message?
Thanks!
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yes I need to ask question about my game Candy Crush I am on level 4 84 and I need to delete that because the other phone I got I am on level 1190 I really need to keep this I am so far up there so I will delete one of them and that's level 484 thank you for your support
how do you "break" the piggy bank? I never get that option.
1012942498 Έχω πρόβλημα με το παιχνίδι! Είναι λάθος
Heya, i wonder if anyone could explain the mini game icons on the map screen for me 😊 I know the answer will probably be a long essay but if anyone has the time it would be highly appreciated!! Thankx Gema
Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
