what can I do to get an answer from king care?

isragar@gmail.co

I lost levels after being prompted to connect to facebook and hav ebeen waiting for over a week for someone to help me  - how can I get an answer?

Cezdiamond

Hi there- I can see that one of our moderators has sent you a message, if you cannot see this private message, please let me know :- )

Sarah_Panamera

I am having the same problem! I was asked to sign in and when I did I lost all my progress please help!! 

Issy_Sha

cezdiamond - I dont have anything in my inbox. Please help return my levels and my boosters - I am so frustrated. I was also just forced to sign in via facebook although I really didnt want to but could not sign in any other way

Issy_Sha

Hi there- I can see that one of our moderators has sent you a message, if you cannot see this private message, please let me know :- )

no, I do not have a message waiting in my inbox - they asked me for my email and ince then nothing - please help/ I was also just forced to sign into king care via facebook, no other option - I really dont know what is going on - just want my levels back and my hard earned aids please

MarkHawk

Hi Issy,

I have just send you a message so I can look into the issue.

Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

@Sarah_Panamera - I have also send you a message for some hours ago :-)

Kind regards,

- Mark, Team King Care

Cole_Frick

Had the same problem, lost over 1000 levels. How do I get them back?

Cezdiamond

Hi Everyone- I hope that you have now received your messages :-) 

We hope to get you all back on track as  soon as possible! 

Cezdiamond

Had the same problem, lost over 1000 levels. How do I get them back?

Hi Cole- I will send you a message too :-)

Cal_Sartor

I also had this problem if anyone could help that would be great

Cezdiamond

I also had this problem if anyone could help that would be great

I will send you a message too :-)