Candy Crush reset to level 1

Question

I don't think I've ever had my candy crush synced to my Facebook. I created my account with email & password. I haven't played in a month & just opened it and my game has reset. I was at level 198 (I think) and I had 19 gold bars (I know) that I'd purchased.

Now everything is reset. Level 1. Zero gold bars.

Please help!!!

Kathy_Cohen-2 · Answer

Hey cezdiamond mine has reset to level 1 as well :(  anyway you could help me out as well?

Cezdiamond · Answer

Hi Kingmoga- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!