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I was on in the 800's and ever since I upgraded my phone it changed me back to level 1. I do not wa.

Brooke_Richards_
Brooke_Richards_ Posts: 1

Level 1
in Support

yesterday I went and upgraded my phone to the iPhone 6s Plus. When I switched everything over it started my levels over in candy crush. I noticed that when I go to connect to FB it connects to an old FB account and not the one that I have used for years. I do not want to have to start over. I spend a lot of money on this game and would love to  continue  to play on the level I last played! 

Answers

  • JillyJill
    JillyJill Posts: 981

    Hello Brooke,

    Thank you for contacting King Care!  Have you tried logging out of the old facebook account and force logging into the one you had hooked up to Candy crush?

    Let me know, I'll try to help more if that doesn't work! 

    Jilly

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