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Most levels lost on Candy Crush Saga after app update
Rachel_Semark
Posts: 1
Level 1
in Support
My phone auto updated Candy Crush Saga yesterday, and I've lost nearly all my levels - I'm back to 167 when I was over 1100 (can't remember exactly). How do I restore them? Tried reinstalling app and it's taken me back to level 1.
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Answers
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Hi Rachel,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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