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I was charged twice only received once

Bobbie_Owens
Bobbie_Owens Posts: 1

Level 1
in Support

I received a msg saying purchase didn't go through. I had to update my card information. Purchased again and now there are two charges on my debit card. 

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Bobbie,

    I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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