candy crush saga keeps frezing.new format

Kam

Candy crush saga keeps freezing on start uo and after every level.I have contacted Candy crush and they told me what to do but has not fixed the issue also told me to download the game from the store and I did .It still freezes.It is the new format.Help

Kam

Hi Kam,

Thank you for posting this here on King Care.

I´m sorry you´re having this issue in Candy Crush Saga on your device.

Can you please let me know what kind of device you are using?

Kindest regards,

Tony - King Care Team

I am on a laptop.

Tony_Mc

Hi Kam,

Thank you for posting this here on King Care.

I´m sorry you´re having this issue in Candy Crush Saga on your device.

Can you please let me know what kind of device you are using?

Kindest regards,

Tony - King Care Team