Accounts Merged Accidentally

gemgal72

My nephew logged into hisaccount using my tablet(I use Facebook to log into all King games) He logged me out and logged in with his own account (not Facebook) and now our accounts are linked up. I was much further along than he was on a few of the games, and I had more gold bars than he did. Now anytime one of us advances a level it shows on both accounts. Is there a way to separate the accounts?

gemgal72

So if I am understanding correctly, once the application account and the Facebook account synchronized, my nephew would have to create a new application account that then his progress can be restored back to.

Do I post both his old account name and new account name here?

Cezdiamond

Hi there-  Thanks for posting on King Care. Welcome to the community :-)

The game supports multiple logins with different Facebook accounts.

*If you log out from Facebook your progress will be restored once you log back in again.

*If you log in with another Facebook account then the progress from that account will be opened. 

*If you play without being connected to Facebook, then the progress achieved will be merged with the level of the Facebook account that is logged in next.

*In the event that both your application and your Facebook account have synchronised to your friend’s level, then don't worry, we will be able to restore your previous progress. 

We are unable to unmerge accounts with have become linked. You will need to create a new, separate Kingdom or Facebook account for the game, let me know when you have done this.

Thanks!