CC on my phone is not responding.

Hansa_Modha

I can play CC on my iPad but game is not loading on iPhone. When I press CC it starts to load then goes back as icon. I have tried to turn phone off and restarted but same thing. I have tons of booster I do not wat to loose . 

Tony_Mc

Hi Hansa Modha,

Thank you for posting this here on King Care.

I´m sorry this is happening in Candy Crush Saga on your iPhone.

Please specify what model iPhone you´re using and what iOS version you got installed on it.

Kindest regards,

Tony - King Care Team

Tony_Mc

Hi Hansa Modha,

Thank you for posting this here on King Care.

I´m sorry this is happening in Candy Crush Saga on your iPhone.

Please specify what model iPhone you´re using and what iOS version you got installed on it.

Kindest regards,

Tony - King Care Team

Hansa_Modha

I am using iPhone 5S. . I have installed iOS 10 on my phone . 

Tony_Mc

I am using iPhone 5S. . I have installed iOS 10 on my phone . 

Thanks for your answer Hansa. Can you please confirm you have installed the latest update of the Candy Crush Saga app?

Hansa_Modha

Hi Hansa Modha,

Thank you for posting this here on King Care.

I´m sorry this is happening in Candy Crush Saga on your iPhone.

Please specify what model iPhone you´re using and what iOS version you got installed on it.

Kindest regards,

Tony - King Care Team

Still waiting ......