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Level lost

Nemo
Nemo Posts: 2

Level 1
in Support

I was at level around 1048 before but when I connected to my new facebook account, Inwent back to level 1 and lost all my prizes!! Please help me. 

Best Answer

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725
    Answer ✓

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725
    Answer ✓

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

  • Nemo
    Nemo Posts: 2

    Level 1

    Thankyou so much!!

  • Sylvia_Dickson
    Sylvia_Dickson Posts: 2

    Level 1

    Pls help me same thing happens to me I lost my level using my new fb account I ve disconnect my fb same thing

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