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cant play next episode

Bossanto
Bossanto Posts: 2

Level 1
in Support

i just finished level 530 and i played the three quests to play next episode,but it still not open,and when push the 'the train symbol' it crash and not opening..i already re install the app,but still the same..

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

  • ZacMaster
    ZacMaster Posts: 3

    Level 1
    What was the solution?
  • Bossanto
    Bossanto Posts: 2

    Level 1

    nope,i re installed the app and yes i could open the road block's page,and im using bar (which given by king) to continue next episode,and it works...but now i have finished the current episode and facing another road block,and it happens again..

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello both,

    This has now been reported by several players so we have passed the info on to the game team to look at.

    Keep up to date with the main thread here:

    https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning

    Thanks,

    Johnny

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