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1/2 app purchase?
Kurt_Casmey
Posts: 1
Level 1
in Support
I'm having difficulty finding a direct email for customer support. Is that on purpose? My response has to go here in public? I just went through a maze of "contact us" links and get nowhere. I have an issue with a purchase I made 5 minutes ago on one of your games. I was over charged and received 1/2 of the package I purchased. Where can I find a direct email for support to dispute or at least understand this fraud/illegal business transaction? I have screen shots, digital bank records including time lines to prove your guilty of THEFT. I'd prefer to keep this private but if you insist on this being in a "FAQ" platform, I have no problem making your mistake public. Thx and why doesn't this page allow me to apply the tags you list below?
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Answers
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Hi Kurt,
Thank you for posting this here on King Care.
I´m sorry you had an issue with your purchase in Candy Crush Saga and that you experienced difficulties here on our site.
I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.
Kindest regards,
Tony - King Care Team
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