My candy crush account defaulted to boyfriend's name on iPhone. I tried to change it to mine

Brigitte_Thorpe

but have been unable to do.  In frustration I deleted the APP and now find myself at level 1.  I was at level 2257 in my name and approximately level 2275 in my boyfriends name.  I would love to have my levels returned.  Please help!!!

Tony_Mc

Hi Brigitte Thorpe,

Thank you for posting this here on King Care.

Please try again now and make sure you connect to your account related to your gmail address.

It is important to do the following steps when sharing an iOS device:

Open Candy Crush Saga on your iPhone. Disconnect Candy Crush Saga from your Facebook through the menu in Candy Crush Saga.

Open the Facebook app on your iPhone. Disconnect your Facebook session and close the app.

Open Safari, the default browser on your iPhone, and disconnect from Facebook there too. Clear cache in Safari on your iPhone.

Check for updates for your iOS, the Candy Crush Saga app and Facebook. Restart your iPhone.

Open your Facebook app and connect to your relevant Facebook account. Open Candy Crush Saga and connect it to your Facebook.

Kindest regards,

Tony - King Care Team

Tony_Mc

Hi Brigitte Thorpe,

Thank you for posting this here on King Care.

Please try again now and make sure you connect to your account related to your gmail address.

It is important to do the following steps when sharing an iOS device:

Open Candy Crush Saga on your iPhone. Disconnect Candy Crush Saga from your Facebook through the menu in Candy Crush Saga.

Open the Facebook app on your iPhone. Disconnect your Facebook session and close the app.

Open Safari, the default browser on your iPhone, and disconnect from Facebook there too. Clear cache in Safari on your iPhone.

Check for updates for your iOS, the Candy Crush Saga app and Facebook. Restart your iPhone.

Open your Facebook app and connect to your relevant Facebook account. Open Candy Crush Saga and connect it to your Facebook.

Kindest regards,

Tony - King Care Team