Won't let me purchase anything

Question

I keep getting an error when I go to try to purchase anything. Please help! It says " purchase unsuccessful no money removed from your account". I already contacted and talked to Apple nothing is wrong with my account or turned off on my account.

dixie954 · Answer

All of a sudden when I try to buy from the Candy Shop, it tells me something went wrong on your end.

Johnny_Ryall · Answer

Hello Alexa,

Could you please follow all of the steps here and let me know if these help to resolve the issue.

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

You can also try logging out and back into your Apple account.

Kind regards,

Johnny