Lost my levels

Ruby_Tuesday

When I first started playing candy crush saga, my facebook account was under Jo Martin. I deleted that account without realizing that it would affect my candy crush levels. Somehow though I was able to continue playing candy crush on my iphone and my levels were still there. On June 27th my husband and I both got new iPhones and when i downloaded candy crush saga from the app store, it didn't keep my levels. I was around the 2500 area and now I'm back at the beginning.

I don't want to start Candy Crush over again and I see that you have restored some people back to the level they were at. I have a new facebook account under Ruby Tuesday and am hoping you can restore my game as well.

I sent a message before to you but am not sure if it got through or not.

Hoping you can help me.

Thank you

Tony_Mc

Hi Ruby Tuesday,

Thank you for posting this here on King Care.

I´m sorry you lost your progress in Candy Crush Saga.

Please open the Candy Crush Saga app on your iPhone and connect it to your Facebook or Kingdom account related to your gmail address.

That should bring you back your levels.

Please let me know how you´re getting on.

Kindest regards and have a great Sunday,

Tony - King Care Team