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Lost levels
ArthurSarin
Posts: 1
Level 1
in Support
Hello! I've change to a new smartphone and I've lost all my levels on Candy Crush Saga, Soda and Jelly. I've had created a name on Kingdom as ArthurSarin for these games with my former smartphone, but not connected with a email, thinking that it was connected with my gmail/google account automatically. How do I proceed to get my levels back? Thank You.
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Answers
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Hi ArthurSarin,
Thank you for posting this here on King Care.
I´m sorry you lost your progress in Candy Crush Saga, Candy Crush Soda Saga and Candy Crush Jelly Saga.
I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.
Kindest regards,
Tony - King Care Team
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