Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 🎉 📢 We Want Your Feedback! Help Us Improve the King Community!- Take survey HERE

Lost all progress

DaliaA
DaliaA Posts: 1

Level 1
in Support

Hi, I suddenly was brought back to level 1 in all three: Candy Crush, Candy Crush Soda and Candy Crush Jelly. I was not singed up with facebook. Is there a way to retrieve my progress?

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Dalia,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

Hey! Would you like to give us your opinion?

Categories