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Lost all game progress

Silva537
Silva537 Posts: 1

Level 1

I play Candy Crush Saga on my iphone and tried to connect via facebook to sync my progress, (so I can play on the computer as well), and it took me all the way back to level 1!!!  I was previously on level 2140-something!!!! Can't remember exactly. I also lost any of the items I had paid for. I've been playing for over a couple years and it's crazy to have lost all my progress. Please tell me there's something you can do! I tried to gain the progress back through the king care account, but I apparently had never had one before. Please reply asap!

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Silva537- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

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