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My entire iPhone progress is gone!
Rocky_Ruhan
Posts: 1
Level 1
in Support
I was on level 1736. Candy Crush has a new save on FB button. Since I had once lost my progress thanks to my iPhone crashing, I logged in through my FB. And guess what, my game has gone back to LEVEL 1! I logged out, but it still is showing me at the level 1. How do I get back to the level I was!
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Answers
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Hi Rocky,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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