I completed a level 5 days ago. The "plane" is at the junction to the new level, but I cannot ask

Chandra_Wong

friends for tickets, there is no count-down clock to say when I'm eligible to start the new level.. nothing. Am I ever going to be able to continue? 

Cezdiamond

Hi Chandra-  Thanks for posting on King Care. Sorry for the delay in getting back to you. Are you still experiencing a problem progressing in your game? 

Which level are you now on? 

Thanks! 

Chandra_Wong

Yes, it's been more than 2 weeks now, and I've completed level 1375 and cannot move on. Doing past games has set me back to level 500 and then to level level 1416. The game has has now 'allowed' me to be back and stuck between episodes with dessert desert being the last one it will let me access. I even when to another candy crush/king page where a chat was initiated and I told them what happened, and that's been well over a week without response. Why is this so hard to resolve (or get anyone to care about)?

Cezdiamond

Hi Chandra- I will check your account and send you a private message. Please check for the envelope :-) 

Thanks!