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Lost progress

AmarisKK_
AmarisKK_ Posts: 3

Level 1
in Support

Hi!  I went from level 576 back 150 levels when I synced to Facebook on my new phone.  Would love to restore progress.  How?

Best Answer

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi AmarisKK,

    Thank you for posting this here on King Care.

    Can you please try again and let me know how you´re getting on?

    Kindest regards,

    Tony - King Care Team

  • AmarisKK_
    AmarisKK_ Posts: 3

    Level 1
    Answer ✓

    Try what again?

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi AmarisKK,

    Can you please try again to connect the Candy Crush Saga app on your new iPhone to your Facebook account?

    My reason for asking that is that this will allow you to restore your progress.

    Let me know how you´re getting on, thanks ;-)

    Tony - King Care Team

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