iphone 5s

Question

My iphone starts in level 350 but i can go to the level I clear for some days ago whith the computer and if I clear a level on the phone nothing happen on the computer? Why and what can i do? I have the newist uppdate on the phone.

Gunder_Jönsson · Answer

Hi Gunder- Thanks for posting on King Care. Which level are you currently on now?

Please can  you check that both are connected to the same Facebook account? Have you tried our Facebook troubleshooting steps here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Let me know how you get on :-)

Thanks!

1370 now and that´s another problem, i clear the level 5-6 time but I don´t come futher, when i try to use the next nothing happen, or the point I nedd to clear the level rising so now is 450 000, started on 150 000 or 200 000

Cezdiamond · Answer

Hi Gunder- Thanks for posting on King Care. Which level are you currently on now?

Please can  you check that both are connected to the same Facebook account? Have you tried our Facebook troubleshooting steps here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Let me know how you get on :-)

Thanks!