Candy Crush Saga

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iphone 5s

My iphone starts in level 350 but i can go to the level I clear for some days ago whith the computer and if I clear a level on the phone nothing happen on the computer? Why and what can i do? I have the newist uppdate on the phone.

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Gunder_Jönsson

Hi Gunder- Thanks for posting on King Care. Which level are you currently on now?
Please can you check that both are connected to the same Facebook account? Have you tried our Facebook troubleshooting steps here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
Let me know how you get on :-)
Thanks!

1370 now and that´s another problem, i clear the level 5-6 time but I don´t come futher, when i try to use the next nothing happen, or the point I nedd to clear the level rising so now is 450 000, started on 150 000 or 200 000

Cezdiamond

Hi Gunder- Thanks for posting on King Care. Which level are you currently on now?

Please can you check that both are connected to the same Facebook account? Have you tried our Facebook troubleshooting steps here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Let me know how you get on :-)

Thanks!

Accepted answers

All comments

Cezdiamond

Hi Gunder- Thanks for posting on King Care. Which level are you currently on now?

Let me know how you get on :-)

Thanks!

Gunder_Jönsson

Hi Gunder- Thanks for posting on King Care. Which level are you currently on now?
Please can you check that both are connected to the same Facebook account? Have you tried our Facebook troubleshooting steps here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
Let me know how you get on :-)
Thanks!

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Shop not Loading 13/03 - (Edited by CM: Under Investigation)!
Unable to purchase
Booster wheel not working - Edited by CM: Fixed on version 1.323 Update your game!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…