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I lost my progress.

Rizul_Rao
Rizul_Rao Posts: 2

Level 1
in Support

I have unlocked 415 levels in this game. When i play this game next day i found that it will starts from 1st level. I lost my progress neither i update the game nor i delete or uninstall the candy crush saga game. How can i retrieve my progress plz help me??????????

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Rizul,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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