Community discussion: No longer able to exit an unstarted board without losing lives. All information HERE.
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Every time I try to play, it gets as far as sending lives and tickets to others and then takes me back to desktop - if I do not choose to send lives or tickets the app works perfectly well.
c. As a last resort, try re-installing the game as it usually fixes most issues. Simply make sure before reinstalling that your game progress is backed up via Facebook or the Kingdom.
Please also note that any boosters or extra lives stored in the game may also be lost during this process.
Let me know how you get on :-)
Have a sweet weekend!
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Answers
Hi Graeme- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Let's try and get your game back on track!
a. Please close all apps and restart the device
b. Please check for any updates for your device and apps: http://windows.microsoft.com/en-us/windows-10/check-for-updates-for-apps-and-games-from-windows-store
c. As a last resort, try re-installing the game as it usually fixes most issues. Simply make sure before reinstalling that your game progress is backed up via Facebook or the Kingdom.
Please also note that any boosters or extra lives stored in the game may also be lost during this process.
Let me know how you get on :-)
Have a sweet weekend!
Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!