Problem advancing past level 1460

NancyAN

I completed level 1460 which is at the end of Divine Diner. Normally when I complete a level, I am automatically advanced to the next level. It's not happening this time. This happened after King updated Candy Crush with a new laptop version, so I am not sure if it has to do with that or not. This has never happened before.

Cezdiamond

It took me a while to know if the solution would work. The solution that worked was using a different internet browser. I was using Chrome when Candy Crush Saga underwent a change whereby I could not get past level 1460 which was at the end of a large level. It was suggested that I try a different browser. I went back to using Internet Explorer which I had not used for anything for several years. But when I opened Candy Crush in Internet Explorer, there was the older version of Candy Crush Saga that had been appearing in Chrome for years. There must be more than one copy or backup of the data, because Internet Explorer still had me at a level below 1460. It was 3 or 4 levels behind. Probably the level I was at when the Chrome version was changed. Anyway, it took me about a week of using Internet Explorer to get back to level 1460, and then a few more days to get past 1460. I did that today, and it pushed me on to level 1461. I guess I will just continue using Internet Explorer. I hope King doesn't make IE to look like Chrome. I like the older version much better.

Thanks for sharing, we appreciate your feedback.

Cezdiamond

It took me a while to know if the solution would work. The solution that worked was using a different internet browser. I was using Chrome when Candy Crush Saga underwent a change whereby I could not get past level 1460 which was at the end of a large level. It was suggested that I try a different browser. I went back to using Internet Explorer which I had not used for anything for several years. But when I opened Candy Crush in Internet Explorer, there was the older version of Candy Crush Saga that had been appearing in Chrome for years. There must be more than one copy or backup of the data, because Internet Explorer still had me at a level below 1460. It was 3 or 4 levels behind. Probably the level I was at when the Chrome version was changed. Anyway, it took me about a week of using Internet Explorer to get back to level 1460, and then a few more days to get past 1460. I did that today, and it pushed me on to level 1461. I guess I will just continue using Internet Explorer. I hope King doesn't make IE to look like Chrome. I like the older version much better.

Thanks for sharing, we appreciate your feedback.