Candy Crush not loading since 13 July

Nazely_Hadeshian

Candy Crush isn't loading on Chrome or Firefox on Windows 8.1.  Since the update I had been able to play on Firefox, but I can't play on either now!

Cezdiamond

Hi Nazely-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Saga. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Let me know how you get on :-)

Have a sweet week!